Privacy Policy

Last updated: 25 June 2026

This Privacy Policy explains how orchard-lemur collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

When you contact us or submit an enquiry through our website, we collect the following information:

Your name
Email address
Service selection
Message content and project details you choose to share

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide information about our services
To communicate with you regarding projects and consultations
To improve our website functionality and user experience
To analyse website usage and optimise our content
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you submit a contact form, you consent to us processing your information
Legitimate interests: We have a legitimate interest in improving our services and understanding how visitors use our website
Legal obligation: We may process data to comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Enquiry data is typically retained for three years from the date of submission.

Your Rights

Under applicable data protection laws, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you
Right to rectification: You can request correction of inaccurate personal data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can request that we limit how we use your data
Right to data portability: You can request a copy of your data in a structured format
Right to object: You can object to our processing of your personal data
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 42 Kingsway, Holborn, London WC2B 6EX, United Kingdom